Honda e:NY1 Problems Common Issues and Repair Costs
The Honda e:NY1 is Honda’s first mass market electric SUV, launched in the UK in 2023. It is based on the HR-V platform but fully electric, offering modern styling and a range of around 256 miles. As a new EV, the e:NY1 has been designed with reliability in mind, but early reports highlight a few areas to watch. This guide explains the most common Honda e:NY1 problems and the typical repair costs in the UK.
About the Honda e:NY1
The e:NY1 was created to give Honda a strong place in the growing electric SUV market. It offers:
- A 68.8 kWh battery with up to 256 miles of WLTP range
- Fast charging capability (10 to 80 percent in about 45 minutes)
- Modern styling and a large touchscreen infotainment system
- Advanced safety and driver assistance features
Although still very new, early owner reports and experience with similar EVs highlight where problems may appear.
Common Honda e:NY1 Problems (Early Reports)
- Charging system issues
Some drivers have reported slow charging speeds or problems connecting to certain public chargers. - Infotainment glitches
Freezing screens, slow responses, and Bluetooth or smartphone connection issues have been noted. - Range fluctuations
Real world range is often less than the official figure, especially in cold weather. - Suspension noise
The extra weight of the battery can cause quicker wear on suspension components. - Air conditioning problems
The air conditioning cools both the cabin and the battery system, so faults or compressor failures could be expensive. - Battery degradation
Like all EVs, the main battery will slowly lose capacity over time, reducing driving range. - Electrical warning lights
Some owners report false warning lights that usually require software updates.
Typical Repair and Service Costs in the UK
Most e:NY1 repairs will be covered under Honda’s warranty for the first years, but here are likely long term costs based on similar EVs.
| Repair or Service | What is Included | Average Cost |
|---|---|---|
| Annual service | System checks, filters, software updates | £120 to £200 |
| Brake service | Pads and discs (longer life due to regen braking) | £150 to £300 |
| Suspension repairs | Bushes, shocks, links | £200 to £400 per axle |
| Air conditioning repair | Re-gas or compressor replacement | £120 to £400 |
| Infotainment repair | Software updates or hardware replacement | £150 to £500 |
| 12v battery replacement | Replacement battery | £100 to £180 |
| EV battery module repair | Individual cell or module | £1,500 to £4,000 |
| Full EV battery replacement | Entire battery pack (rare, usually warranty) | £7,000 to £10,000 |
How to Keep Costs Down
- Use recommended charging stations and update vehicle software
- Precondition the battery in winter to improve range and efficiency
- Service the air conditioning regularly to protect the battery cooling system
- Drive smoothly to reduce suspension and tyre wear
- Keep the EV battery between 20 and 80 percent charge to reduce long term wear
Conclusion
The Honda e:NY1 is Honda’s first dedicated electric SUV and offers a practical, stylish, and efficient choice for UK drivers. While reliability looks good, early reports suggest issues with charging, infotainment glitches, suspension wear, and occasional air conditioning problems.
Running costs should be lower than petrol or diesel SUVs, but out of warranty battery or hybrid system repairs could be very expensive. With proper servicing and careful use, the e:NY1 should remain a reliable and cost effective electric SUV.
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