Using a qualified mechanic to inspect a vehicle before purchase can save you money. The inspector
will give an independent appraisal, highlighting any factors which may impact the value of the
vehicle, putting you in a better position to negotiate and secure the best price possible.
Our inspectors are all specially trained mobile mechanics. They will arrive at the appointment in
their own vehicle, with all the equipment needed to carry out a full pre-purchase vehicle inspection
at a location of your choosing.
All our inspectors are fully qualified up to Level 2 in Light Vehicle Maintenance and Repair. All are
experienced mechanics. All inspectors have liability insurance and trade insurance for full peace of
Our reports are designed to give an honest and true representation of the condition of the vehicle
you intend to buy. We do not offer a warranty. The report will highlight all relevant information
which could impact the value of the vehicle, including condition, recommendations, items needing
attention, repair estimates and a full summary so as a buyer you are fully informed.
You can cancel or reschedule your online booking at any time through the Platform before an Inspector accepts your booking.
You have the right to cancel a booking without charge when giving a minimum of 4 hours’ notice before the scheduled arrival time specified in the booking. If less than 4 hours’ notice is given, we reserve the right to make a late cancellation charge of £60 on behalf of the Inspector.
You do not have a right to change or cancel a Vehicle Inspection if less than 2 hours left to arrival time or once the Vehicle Inspection has commenced, or has been completed, and in those circumstances the full inspection fee will be payable.
To change or cancel an online booking please let us know through the Platform (your account).
In event of cancelation where extra data is added only inspection booking fee will be refunded due to vehicle data is available instantly via email and in your platform account.
Yes. We use SSL encryption to process secure payments through our provider Stripe. Stripe is used by
many major brands to process online payments, and is completely secure. Payments are only released
once the inspection is complete, so you won’t pay a penny until you have your report.
Inspectors guarantee that all inspections are carried out impartially with due care and
thoroughness; that reports and opinion are unbiased and completely independent.
While inspections are extremely detailed and meticulous, a certain unpredictable risk of deeply
hidden defects still exists. Unfortunately, they cannot be assessed without the full disassembly
of a vehicle or specific components and carry out some further investigation which is outside of
the scope of the inspection. Please remember that all checks reveal the inspected element’s
condition up to a certain reasonable degree and involve probabilistic matters by nature.
Due to the above, inspectors do not carry any liabilities with respect to any existing or future
defects that might happen to the inspected vehicle, and inspectors do not provide a warranty
against defects or failures. However, if you’re interested in protection against vehicles
failures click to find out more. Booking protection against failure as a package as part of the
vehicle inspection, benefits you with significant discount and in the event of not purchasing
the vehicle automatic refund will follow.
The report contents should be treated as an accurate and fair description of vehicle defects to
the best of inspector’s knowledge following a comprehensive list of checks subject to applicable
individual inspection package checklist.
If vehicle would not be as described inspector will refund part of the inspection fee or all
inspection fee excluding any other service added while booking vehicle inspection to start
complaints process open Resolution Centre and provide evidence for every claim you have against
inspector. Inspector is a direct service provider and he will directly respond to your claim.