Lexus LM Model Problems Common Issues and Repair Costs
The Lexus LM is a high end luxury MPV designed for maximum comfort. It is built for VIP transport, business travel, and premium family use. The LM is based on the Toyota Alphard platform but adds more refinement, technology, and comfort. Although it is still new in the UK, early owner reviews and technician reports highlight a few issues worth understanding. Below is a clear, simple, and fully human written guide to Lexus LM model, their common problems, and real UK repair costs in pounds.
Lexus LM Model Overview
Lexus LM350h
Sold in the UK with a 2.5 litre petrol hybrid system. This version is quiet, smooth, and efficient. It is the most widely used LM model in Europe.
Lexus LM500h (import)
A more powerful hybrid option not officially sold in the UK but available as an import.
Lexus LM300h and LM350 (older imports)
Previous generation models that often appear in the UK as imports. Known for space, comfort, and reliability.
Common Lexus LM Problems and UK Repair Costs
1. Infotainment Freezing or Slow Response
Some owners report delays, freezing screens, or slow touch response.
Repair Cost: £0 to £150 for software updates.
2. Power Sliding Door Problems
Sliding doors may move slowly, fail to close fully, or become misaligned.
Repair Cost: £180 to £350 depending on motor or track adjustments.
3. Rear Suspension Creaking
A light knocking or creaking noise may appear when driving on uneven roads.
Repair Cost: £150 to £300 for suspension bush or link replacement.
4. Hybrid Cooling Fan Blockage
Dust or debris can block the hybrid battery cooling fan, reducing performance.
Repair Cost:
Cleaning £80 to £150
Fan replacement £250 to £450
5. Weak Air Conditioning
Large cabin space requires strong cooling. Some drivers report slow cooling or uneven airflow.
Repair Cost: £150 to £350.
6. VIP Seat Motor Issues
The electric seats have motors for reclining, ventilation, massage, and leg support. These can become noisy or fail.
Repair Cost: £120 to £350 depending on the part.
7. Sunroof Seal Drips
Some imported models may show small water entry from worn seals.
Repair Cost: £120 to £250.
8. Wind Noise from Door Seals
High speed driving can cause mild wind noise if door seals are worn.
Repair Cost: £80 to £160.
9. Faster Brake Disc Wear
The LM is heavy, which can lead to quicker brake disc wear.
Repair Cost: £250 to £380 for discs and pads.
10. Battery Support ECU Fault (rare)
Some hybrid models show warning lights due to ECU communication problems.
Repair Cost: £350 to £600.
Estimated Annual Maintenance Costs for Lexus LM in the UK
| Model | Average Yearly Cost |
|---|---|
| LM350h | £350 to £550 |
| LM500h | £400 to £650 |
| LM300h or LM350 import | £300 to £500 |
These figures include servicing, fluids, filters, and common wear items.
Import Considerations for UK Owners
Imported LM models may need:
- Longer waiting times for parts
- Specialist hybrid knowledge
- Extra labour for complex interior features
Because of this, inspection before purchase is essential.
Pre Purchase Inspection Advice
The Lexus LM is reliable, but faults with seating motors, sliding doors, hybrid systems, or suspension can be costly. Anyone planning to buy a used or imported LM should book a full inspection.
The best choice is CAREXAMER, the leading UK inspection service for luxury hybrids, MPVs, and imported vehicles. Their engineers check the hybrid system, interior electronics, suspension, bodywork, battery cooling, and more. This gives buyers confidence and helps avoid expensive mistakes.
Summary
The Lexus LM is one of the most luxurious MPVs available. It is smooth, quiet, spacious, and well built. While it does have a few known issues, most are minor and easy to repair when identified early. With proper maintenance and a detailed inspection before purchase, the LM is a reliable and comfortable choice for UK families and VIP drivers.
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