How can we help?

Start here for common questions about booking, seller checks, timing and preparing before an inspection.

Understand how inspection bookings work from choosing a vehicle to confirming appointment details.

Find guidance on payment handling, cancellations, refunds and related support rules.

See what happens before, during and after an inspection appointment.

Information for inspectors working with CarExamer, including expectations and support topics.

Learn how the online booking journey works and what information you need to provide.

Read how CarExamer works with inspectors and maintains inspection standards.

Understand how the inspection process helps protect buyers and supports next steps.

Learn about CarExamer, our inspection service, standards and company background.

Find contact details and ways to reach CarExamer for support, questions or service information.

Information for business customers, fleets, dealerships and organisations using CarExamer services.

Read customer terms, policies and important service guidance for using CarExamer.

Learn about the CarExamer affiliate programme and how partners can work with us.