CarExamer Trustedfor used car dealerships

Demonstrate vehicle preparation standards and give used car buyers clearer, independent information before purchase.

Build confidence in your dealership with transparent vehicle condition evidence and a recognised standard designed to support responsible used car sales.

Dealership application

Join CarExamer Trusted

Tell us about your dealership and we will contact you about the programme, its standards and the next steps.

Your dealership details

Complete the form and our team will contact you about the CarExamer Trusted requirements.

Programme standards

How it works

Display each vehicle's condition clearly, maintain consistent preparation standards and help buyers understand what they can expect from a CarExamer Trusted dealership.

Standards your dealership agrees to maintain

These requirements support accurate vehicle presentation, consistent preparation and transparent customer handovers.

  1. Advertise vehicles with a clear checklist and basic minimum health-check information.

  2. Provide tyres with at least 5mm tread and no age-related cracks, both keys, appropriate timing-belt evidence or replacement, and at least 60% friction material remaining on brake discs and pads.

  3. Ensure vehicles have no oil or coolant leaks.

  4. Explain any underside or suspension corrosion clearly.

  5. Ensure vehicles are free from drivability issues and unexplained powertrain or suspension noise.

  6. Fully road test each vehicle under varied conditions to identify drivability concerns before purchase.

  7. Make the V5C certificate, car history check and relevant vehicle information available.

  8. Describe each vehicle accurately, including anything that is not working.

  9. Provide a vehicle health check and include it as part of the sales contract.

  10. Provide an appropriate MOT period of 6–12 months and explain annual servicing requirements.

  11. Make sure every vehicle is in satisfactory condition and fit for purpose.

  12. Complete regular maintenance and any servicing due before handover according to the service history.

  13. Offer customers a refundable reservation deposit.

  14. Describe bodywork condition accurately, including resprayed panels, preparation defects and respray quality.

  15. Provide an engineer's report for insurance write-off vehicles.

  16. Welcome a qualified IMI technician to inspect and road test the vehicle.

  17. Maintain genuine, accurate service-history records.

  18. Tell customers about any major mechanical repairs previously carried out.

  19. Explain exactly what the warranty covers and include the terms in the sales agreement.

  20. Follow your obligations under the Consumer Rights Act 2015.

  21. Allow free vehicle reservation when a customer has booked a CarExamer inspection.