Mercedes GLE Coupe Problems: What To Know Before Buying
The Mercedes-Benz GLE Coupe is a luxury SUV with a sporty, fastback design that merges SUV practicality with coupe-style elegance. Competing with the BMW X6 and Audi Q8, it features strong performance, premium interiors, and advanced technology. However, like any complex luxury vehicle, the GLE Coupe has a few known reliability concerns. If you’re considering a GLE 350d Coupe, GLE 450 Coupe, or AMG GLE 53 or 63 S Coupe — particularly from the W292 (2015–2019) or C167 (2020–present) generations — here are the most common Mercedes GLE Coupe problems to be aware of.
1. AIRMATIC Suspension Faults
The GLE Coupe’s AIRMATIC air suspension system offers excellent ride quality but can be prone to wear and component failure.
Common issues:
- Vehicle sagging overnight
- Suspension warning lights on the dashboard
- Bouncy or uneven ride
- Air compressor or strut failure
A test drive over varied surfaces and a visual inspection for uneven stance can help identify problems early.
2. MBUX and COMAND Infotainment Glitches
The C167 generation features the MBUX infotainment system, while earlier models used COMAND. Both are sophisticated, but not immune to bugs.
Reported issues:
- Frozen or black infotainment screens
- Unresponsive voice control
- Bluetooth pairing difficulties
- Navigation errors or slow map loading
Most of these issues are fixable through software updates at the dealership.
3. Transmission Hesitation
Equipped with a 9-speed automatic transmission, the GLE Coupe can experience shifting problems if not properly maintained.
Symptoms include:
- Delayed gear engagement when accelerating
- Jerky shifts in traffic or during downshifting
- Hesitation or lag when merging or overtaking
Transmission software updates and proper servicing often resolve these issues.
4. Rear Visibility Challenges
The coupe-style roofline sacrifices some rear visibility and practicality.
What to consider:
- Small rear window limits rearward view
- Reduced rear seat headroom
- Heavy reliance on cameras and sensors
Ensure systems like the blind spot monitor and 360-degree camera are functioning correctly.
5. Electrical and Sensor Issues
Advanced driver-assistance features in the GLE Coupe depend on sensors and modules that can sometimes fail.
Common faults:
- Parking sensor errors or false alerts
- Lane-keep assist deactivating unexpectedly
- Keyless entry or tailgate malfunction
- Warning lights with no confirmed fault
A full diagnostic scan can reveal issues not visible during a short test drive.
6. Interior Trim Rattles and Fitment Problems
Some GLE Coupes, particularly early models, may develop interior rattles or squeaks over time.
Typical complaints:
- Noises from the dashboard or center console
- Creaks near the rear seats or tailgate
- Squeaky sunroof or roof lining
Though cosmetic, these can affect the premium experience and may require interior trim adjustments.
Final Thoughts: Is the Mercedes GLE Coupe Reliable?
Yes — with proper care, the Mercedes GLE Coupe delivers a luxurious and dynamic driving experience. Most issues are related to software, sensor calibration, or wear-and-tear components, not major mechanical faults.
Before buying:
- Request a full service history
- Check that recalls and updates have been completed
- Test suspension, electronics, and infotainment thoroughly
- Consider a pre-purchase inspection from a Mercedes specialist
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