At CarExamer, we’re passionate about a lot of different things, and two of those things are great customer service and good news. We try to put great customer service at the heart of everything that we do. We ensure that we go the extra mile to make sure that customers receive exactly what they want to, and we even expanded our range of services to make sure that anyone, no matter what their buying situation, can get a high quality and great value inspection. As a result of all of that, we get some really great reviews.
One of the best ways to help people decide on the level of service they get and what makes so inspections so amazing in general is often actually by looking at what people say about us online. That way, there’s no room for bias or marketing, and it’s all coming from people in exactly the same position as you. It can really help.
Here, we’re looking at a review from Antonio and how the CarExamer service saved him a huge amount of stress and money. It’s always great to hear reviews like this.
Antonio starts his inspection review by talking about the booking process that is used to acquire an inspection in the first place. He refers to the service as being easy to use which is something we always aim for in our business as is great to hear.
He tells us how we were ready and waiting to get started on the inspection when the appointment slot came, which is a huge concern for a lot of customers. This is often down to larger companies often resulting in wait times of up to a full business week in many cases, whereas we offer them as soon as the very next day. It can be hard to find trustworthy brands in the auto industry, so it’s always something we appreciate hearing about.
Next up was how professional the inspector was that came to do Antonio’s inspection. That’s even better to hear since it was CarExamer founder Klavs turning up to do the inspection himself which speaks volumes about our work ethic, as well as dedication to our inspection system we developed to serve customers as best as possible.
From here, the real results came in. Antonio talks about the report he received from Klavs after his inspection, and how easy it was to understand all of the things that Klavs had spotted (and what he had noticed missing too). This information comes in different formats depending on inspection, but in almost all cases, you would also receive photographs of anything noteworthy at this point, along with a report from the inspection and even voice messages, calls or face to face chats to ensure you know what you’re working with without question.
This is the useful information that Antonio was able to use to his advantage before he even bought the car in the first place. It resulted in him being able to discuss these problems with the seller before any deals were made or money spent, and the dealer was, therefore, able to make the necessary repairs.
This meant that Antonio could buy the car happy, knowing that although issues were present like they so often are in the used car world, they were fixed quickly and easily at no extra cost to himself, both at the time of purchase and down the line later.
This is what vehicle inspections services are all about at the end of the day. It’s one of many cases that are available to find online that tell the story of how dedicated we are as a brand. We do car inspections all day, every day, and we’re always looking for new and improved ways to help make the whole process easier for customers.
As a brand based entirely around transparency and setting a new standard, it’s reviews like this that always make the job worthwhile. We take on board each and every review we receive to make sure that we’re able to refine the process to be better than ever.
If you have anything you’d like to talk about, both with previous inspections or about getting one in the future, don’t be afraid to contact us right away. We’re always here to help you buy a car you love safely, and talking about it is never something we shy away from.